Discover what our guests have to say about their unforgettable stay at SmartHotel Mystique Self check-in
Free WiFi
Based on 946 reviews
Location
Based on 946 reviews
Cleanliness
Based on 946 reviews
Value for money
Based on 946 reviews
Breakfast
Based on 946 reviews
Comfort
Based on 946 reviews
Facilities
Based on 946 reviews
Staff
Based on 946 reviews
Paid WiFi
Based on 946 reviews
Raluca
What guests loved:
Comfort, cleanliness, access to the public transportation and restaurants.
Liivaru
What guests loved:
Great location – everything is nearby yet the area is peaceful. The rooms are beautifully decorated, in warm tones with a charming vintage touch, I really liked that it’s not just plain white walls.
Jo
What guests loved:
Very clean, comfortable and quirky! The hotel is on a quiet street in the heart of Bad Homburg. Highly recommended.
Areas for improvement:
The key wouldn’t turn in the outdoor lock, I rang the bell but it took a long time for someone to answer and to give me the door code to gain access.
Phil
What guests loved:
Great location near town centre. Huge room, quirky decor
Areas for improvement:
No one about to report any issues to - had a problem with bathroom lights. Left a note at the reception desk & tried texting. It didn’t spoil the trip but was just annoying
Smith
What guests loved:
It had a fun and colorful atmosphere with great decor!
Areas for improvement:
It had a great proximity to the downtown area with great views!
Vishnu
What guests loved:
Complete flexibility in check in time. I arrived well outside working hours, and they were reachable! (even though I wasn't able to enter only because I didn't follow their comprehensive instructions ...
Kawtar
What guests loved:
À very well located place , nice decoration , easy to check in check out and most important of all , so clean ! I really enjoyed the decoration in the room and in the whole building!
Areas for improvement:
Nothing was perfect
Hatuna
What guests loved:
This was my first experience of self-checkin, which went pretty smooth. I was in contact with the hotel contact person on whatsup, and he was instantly responding to my questions. He also advised me...
Areas for improvement:
Cleaning staff was coming by 9:30-10AM, so you would have to wake up early, though for some people this might not sound too early :)
Yulia
What guests loved:
The hotel is walking distance to the central street and shops in Bad Homburg, which means I didn't need any local transport throughout my short stay. The room was quiet and cosy, even though it used...
Yehuda
What guests loved:
cozy hotel located next to the promenade of Bad Homburg. good solution for those coming to Frankfurt by car. easy access to the city by S5 train. beautiful city. nearby the Thermes & casino, the shopp...
Areas for improvement:
in May the central heating is not working. blankets are not enough.
